Soaring flexibility, grounded costs, and a tailored fit

ThinkOn Multi-tenant Cloud meets your needs with greater flexibility, creativity, and agility than standard hyperscale plans.


Consider ThinkOn as your Multi-tenant Cloud tailor

Getting cloud infrastructure from a hyperscaler is like having computing delivered via t-shirt cannon. Sure, you get something, but is it a design you like? Does it even fit? Not likely. At ThinkOn, you tell us how much CPU, RAM, and storage you need, we allocate it, and you use it however you’d like.

Already running VMware on-premises?

ThinkOn Multi-tenant Cloud is built on VMware—so familiar functionality and features are part of the deal.



Welcome to our neighborhood

Limitless infrastructure, the ability to accommodate real-time workload and access to cloud locations across Canada, the U.S., The Bahamas, Australia, and the U.K.

Take the weight off your resources

You manage the application and virtual stack and leave the underlying infrastructure and updates to us.

No fears, no tears billing

We keep billing simple—no ingress, egress, or hidden fees.


Get the added value of ThinkOn Compass

Our turnkey quote-to-cash workflow and governance system.

Flexible resource allocation

Each compute unit includes 1 GHz of processing and 2 GB of RAM allocated to the virtual data center (VDC) at the time of purchase and available for deployment in any ratio the subscriber desires. There are no limitations on how resources can be allocated. For example, a subscriber with 10 compute units in their VDC totaling 10 GHz of processing and 20 GB of RAM could build three virtual servers, one with 6 GHz of processing and 10 GB of RAM, and two others with 2 GHz of processing and 5 GB of RAM each.

Self-serve portal

To facilitate partner and subscriber management of the Multi-tenant Cloud infrastructure, we include access to vCloud Director. This access empowers subscribers to manage their own workloads including all underlying CPU, RAM, and storage resources.

vApp support

A vApp is a collection of pre-configured virtual machines (VMs) that combine applications with the operating systems they require. With vApps, subscribers can combine multiple VMs into a single management unit. vApps are represented as objects in the vCenter server inventory and can be managed like any other VM: powered on, powered off, cloned, etcetera. vApps allow disparate VMs to work together in a stack as one application and support cloud computing architectures. Administrators can nest vApps within vApps, set up VMware resource pools, and deploy new vApps based on existing ones.

Hypervisor & operating system

Cloud compute units are provisioned and managed with VMware hypervisor technology. Templates for common OS images are available, including Microsoft Windows, Red Hat Linux, CentOS Linux, and Ubuntu Linux. Some of these templates are provided free of charge, while others carry a monthly licensing fee. Subscribers can use their own image templates; however, due to Microsoft licensing restrictions, subscribers must still pay the licensing fee for Windows Operating Systems.

Hot add

The infrastructure supports hot-adding resources, such as RAM and CPU, but the guest VM's operating system must support this capability in order to recognize the added resources without a reboot.

Secure subscriber portal

The subscriber has two levels of access to the VDC. The first uses the hypervisor’s native portal, which is accessible from a standard web browser. The second is through Compass, our hypervisor-independent web portal. Compass allows subscribers to submit request orders for resources to be added to their VDC, in addition to providing direct access to it.

Resource adjustments

Subscribers may increase VDC resources at any time by contacting technical support. If a subscriber needs to determine whether the terms of their contract constrain a desired resource adjustment, they should contact a sales representative. Resource adjustments made during a billing cycle will result in incremental fees, billed in arrears at the end of the current billing cycle.

Virtual machine templates

We provide several virtual machine templates in our image library to help create and deploy resources. Subscribers can also create and maintain their own private image library or deploy third-party vendor images; however, we recommend verifying compatibility prior to deployment.

Edge Connect service

Subscribers who have physical devices that cannot be virtualized are encouraged to use our Edge Connect service, which provides direct network integration between subscribers’ virtual resources and their physical devices.


How do I scale my storage?

    1. Simply send an email to with your company details, some contact information, and your storage goals. We will email you a confirmation and take care of the rest. The change will be reflected on your next invoice.

    2. Reach us through Compass, ThinkOn’s proprietary hypervisor-independent web portal. Compass also lets you request resources be added to a virtual data center, with direct access to the virtual data center for out-of-band management purposes.

Where does my data reside?

ThinkOn has workload-supporting data centers located across Canada, the U.S, The Bahamas, Australia, and the U.K. We have several types of virtual data center storage available, ranging from SSD/flash (Tier 0) to write-optimized archive HDD (Tier II). With ThinkOn, you can choose where your data will reside—if you wish to keep your data in a certain location only, we can do that for you. You can also choose to cross-replicate for disaster recovery.

Is there a minimum commitment for this service?

Yes. The minimum commitment is 2 GB of virtual RAM and 1 TB of storage data.

What is a Cloud Compute Unit?

A Cloud Compute Unit is 1 GHz of CPU and 2 GB of RAM, available for deployment in virtual servers in in whatever ratio your business needs.

Can I back-up my hosted data?

  • Self-service backup means that your IT team can partition backup solutions, assigning key tasks and responsibilities to relevant groups
  • Seamless access to the portal to back up and restore VMs, vApps, and other containers, restore VM guest OS files, and replicate vApps and other containers and fail over to their replicas
  • User has full access to backup and restore capabilities.