ThinkOn Multi-Tenant Cloud

Each compute unit includes 1 GHz of processing and 2 GB of RAM allocated to the virtual data center (VDC) at the time of purchase and available for deployment in any ratio the subscriber desires. There are no limitations on how resources can be allocated. For example, a subscriber with 10 compute units in their VDC totaling 10 GHz of processing and 20 GB of RAM could build three virtual servers, one with 6 GHz of processing and 10 GB of RAM, and two others with 2 GHz of processing and 5 GB of RAM each.

To facilitate partner and subscriber management of the Multi-Tenant Cloud infrastructure, we include access to vCloud Director. This access empowers subscribers to manage their own workloads including all underlying CPU, RAM, and storage resources.

A vApp is a collection of pre-configured virtual machines (VMs) that combine applications with the operating systems they require. With vApps, subscribers can combine multiple VMs into a single management unit. vApps are represented as objects in the vCenter server inventory and can be managed like any other VM: powered on, powered off, cloned, etcetera. vApps allow disparate VMs to work together in a stack as one application and support cloud computing architectures. Administrators can nest vApps within vApps, set up VMware resource pools, and deploy new vApps based on existing ones.

Cloud compute units are provisioned and managed with VMware hypervisor technology. Templates for common OS images are available, including Microsoft Windows, Red Hat Linux, CentOS Linux, and Ubuntu Linux. Some of these templates are provided free of charge, while others carry a monthly licensing fee. Subscribers can use their own image templates; however, due to Microsoft licensing restrictions, subscribers must still pay the licensing fee for Windows Operating Systems.

The infrastructure supports hot-adding resources, such as RAM and CPU, but the guest VM's operating system must support this capability in order to recognize the added resources without a reboot.

The subscriber has two levels of access to the VDC. The first uses the hypervisor’s native portal, which is accessible from a standard web browser. The second is through Compass, our hypervisor-independent web portal. Compass allows subscribers to submit request orders for resources to be added to their VDC, in addition to providing direct access to it.

Subscribers may increase VDC resources at any time by contacting technical support. If a subscriber needs to determine whether the terms of their contract constrain a desired resource adjustment, they should contact a sales representative. Resource adjustments made during a billing cycle will result in incremental fees, billed in arrears at the end of the current billing cycle.

We provide several virtual machine templates in our image library to help create and deploy resources. Subscribers can also create and maintain their own private image library or deploy third-party vendor images; however, we recommend verifying compatibility prior to deployment.

Subscribers who have physical devices that cannot be virtualized are encouraged to use our Edge Connect service, which provides direct network integration between subscribers’ virtual resources and their physical devices.