Managed Entra ID Backup 

Protect and recover Microsoft Entra ID with ThinkOn’s fully managed backup service. Secure, sovereign storage, expert-led restores, powered by Veeam. 

Quickly recover users, roles, groups, and configurations with expert-led support—and without the overhead of deploying and managing backup infrastructure yourself. 

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Close the gap in your M365 protection 

Most backup strategies protect files, email, and collaboration data, but leave identity exposed. ThinkOn’s Managed Entra ID Backup fills that gap. We protect users, groups, roles, conditional access policies, and app configurations, storing them in ThinkOn’s secure, object storage outside Microsoft. 

Turn hours of manual rebuilds into minutes of automated recovery

Accidental deletions, misconfigurations, and identity attacks can lock users out and break systems in minutes—while manual rebuilds can take hours. 

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Managed Entra ID

Backup 

Get total resilience without the management overhead

Managed Entra ID Backup captures the full scope of your Microsoft Entra ID environment and stores it in secure, ThinkOn object storage. Because this data is stored outside of Microsoft, it remains recoverable, even during platform-level failures or targeted attacks. 

ThinkOn handles every aspect of the service, from onboarding to monitoring and recovery execution. When you need a restore, submit a ticket and our engineers take care of everything, ensuring a fast, controlled, and consistent recovery—no portals to learn, no infrastructure to manage. 

Complete identity backup

Every critical identity object is captured, secured, and ready to restore when you need it most. 

Keep your data isolated

Backups are fully isolated from Microsoft, stored in ThinkOn-managed object storage. 

Expert-managed restores

Simply submit a ticket and ThinkOn engineers execute every restore with precision, accuracy, and accountability—no portals, no operational burden.

ThinkOn’s Managed Entra ID Backup captures users, groups, roles, conditional access policies, and app configurations—the control layer that governs access to all your systems and data. Most backup strategies miss this layer entirely, leaving organizations exposed when identity is compromised.

ThinkOn Entra ID Backup is built on industry-leading Veeam technology. Veeam engineering supports configuration and setup, providing proven backup capabilities backed by strong recovery support for all core Entra ID objects and configurations.

No infrastructure, no complexity—customers don’t need to deploy or manage any components of the service. ThinkOn’s service delivery team handles onboarding, configuration, and validation. This is a true managed service, designed to reduce operational overhead and eliminate the need for internal identity backup expertise.

Managed Entra ID Backup is billed monthly on a per-user basis with storage included. No infrastructure costs, no unpleasant billing surprises, just a clean, predictable commercial model that aligns with existing ThinkOn products and services.

ThinkOn is 100 percent channel-only, helping our partners deliver identity protection to their customers without taking on operational complexity. ThinkOn manages onboarding and restores, enabling partners to expand their data protection portfolio with minimal internal resource requirements.

Managed Entra ID Backup aligns with other ThinkOn services, making it the perfect option for existing ThinkOn customers.

Service Delivery

Delivery model ensures controlled onboarding and consistent operations, reducing risk and ensuring proper handling of identity data.

 

  • Partner sells the service using defined SKU 
  • Order is submitted and validated 
  • ThinkOn Service Delivery team initiates onboarding 
  • Veeam Engineering supports configuration and setup 
  • Customer environment is onboarded, and initial backups are validated 
  • Service transitions to steady-state monitoring 
  • All future requests are handled via ticket 

 

After onboarding:

 

  • Customers can’t directly modify backups 
  • All restores, changes, and requests go through support 
  • ThinkOn engineers execute and validate all actions 

    FAQ:

    Doesn’t Microsoft already back up Entra ID?

    No. Native Microsoft capabilities focus on email and data and do not provide full recovery access across identity objects and configurations. Managed Entra ID Backup fills this gap by capturing users, roles, policies, and app configurations and storing them in ThinkOn-managed object storage, outside Microsoft. 

    How do I request a restore?

    Simply submit a support ticket. ThinkOn engineers execute and validate all restore actions on your behalf. There is no portal or self-service interface—this is a fully managed service designed to reduce operational risk and ensure controlled, consistent recovery. 

    What identity objects are protected?

    ThinkOn’s Managed Entra ID Backup captures users, groups, roles, conditional access policies, and application configurations—every key component of your Entra ID environment. These are the objects that govern access across your entire organization. 

    Is it a good fit if we already use Veeam Data Cloud?

    Veeam Data Cloud is a strong self-service SaaS option for organizations that want a portal-driven experience with direct admin access. ThinkOn’s Managed Entra ID Backup is the better fit for organizations that prefer managed onboarding, expert-led restores, ticket-based operations, and a lower total cost of ownership—especially existing ThinkOn customers. 

    Where is our backup data stored?

    Your identity backup data is stored in ThinkOn-managed sovereign object storage. This ensures your backups are isolated, protected, and recoverable—even in the event of platform-level disruptions. 

    This sounds more expensive than doing it ourselves. Why should we choose a managed option?

    When you factor in the time and resources needed to configure, monitor, patch, and execute restores—plus the risk cost of a failed recovery—managed services are almost always the better option cost-wise. ThinkOn pricing is transparent, with no hidden fees or per-user overages. 

    What is the pricing model?

    ThinkOn Managed Entra ID Backup is priced on a per-user, monthly recurring basis. Storage is included. There are no new infrastructure costs and no additional licensing required. Pricing is designed to be predictable and aligned with existing ThinkOn service agreements.