ThinkOn Minimum Data Center Specifications – September 28, 2022
The table below specifies the minimum capabilities available at all data centre facilities within which ThinkOn will deploy its service delivery infrastructure.
Specification(s) and/or Compliance
SOC 2 Type II or ISO 27001 Certified
(Co-location, Dedicated, Managed Hosting)
Redundant Power Source
The entire power delivery architecture is redundant in an N+1 configuration.
Backup Power Systems
UPS battery backup with a minimum run time of 30 minutes and diesel generator backup with a minimum of 1 day of fuel on hand with delivery contracts in place with multiple vendors.
State of the art climate control systems N+1, environment maintained to ASHRAE server inlet standards.
Pre-action dry pipe sprinkler system with clean agent fire extinguishers.
Minimum two-foot high anti-static system.
Monitoring of the network 24 × 7 × 365, plus around-the-clock access to phone or online support.
Token based entry controls
Token based entry controls in place at all facility access points.
Biometric access system
Biometric based access controls integrated into all facility access points.
100% internal and external area coverage via CCTV with DVR system tied to backup SAN storage.
Intruder and door tampering alarms in place.
Location of Data
Data center(s) located in either Canada or United States of America; subscriber data residing in any of these locations does not traverse the border.