SCHEDULE D

data centre map world view

ThinkOn Minimum Data Center Specifications v1.8 – January 3, 2024

The table below specifies the minimum capabilities available at all data centre facilities within which ThinkOn will deploy its service delivery infrastructure.

Item	Specification(s) and/or Compliance
Certifications	SOC 2 Type II or ISO 27001 Certified (Co-location, Dedicated, Managed Hosting)
Redundant Power Source	The entire power delivery architecture is redundant in an N+1 configuration.
Backup Power Systems	UPS battery backup with a minimum run time of 30 minutes and diesel generator backup with a minimum of 1 day of fuel on hand with delivery contracts in place with multiple vendors.
Environmental Control	State of the art climate control systems N+1, environment maintained to ASHRAE server inlet standards.
Fire Suppression	Pre-action dry pipe sprinkler system with clean agent fire extinguishers.
Raised Floor	Minimum two-foot high anti-static system.
24/7 Support	Monitoring of the network 24 × 7 × 365, plus around-the-clock access to phone or online support.
Token based entry controls	Token based entry controls in place at all facility access points.
Biometric access system	Biometric based access controls integrated into all facility access points.
Video monitoring	100% internal and external area coverage via CCTV with DVR system tied to backup SAN storage.
Alarms	Intruder and door tampering alarms in place.
Location of Data	Data center(s) located in either Canada or United States of America; subscriber data residing in any of these locations does not traverse the border.