Alvaro Soriano, leader in cloud platforms and infrastructure, specializing in CSP and PaaS strategy across North America, Australia, and Europe
TL;DR: Veeam Cloud Connect lets organizations send Veeam backups off-site to a service provider instead of building a second data centre. ThinkOn runs it on Canadian-owned, Canadian-operated infrastructure—with no egress fees and no foreign parent company. This page answers the key questions IT teams and MSPs have about where their Veeam backups live, how they’re protected, and what happens when jurisdiction, costs, or immutability matter.
Cyber incident recovery costs in Canada more than doubled between 2021 and 2023 — from CAD 600 million to CAD 1.2 billion — and 69% of organizations were hit by ransomware in the past year, yet only 10% recovered more than 90% of their data (Canadian Centre for Cyber Security, cyber.gc.ca; Veeam 2025 Ransomware Trends Report, veeam.com). For most Veeam users, off-site backup runs through Veeam Cloud Connect. But “off-site” is not the same claim as “sovereign,” and the gap between the two only shows up when a restore, an audit, or a legal request actually tests it.
Veeam licenses Cloud Connect the same way to every Veeam Cloud & Service Provider (VCSP) partner worldwide, so the platform itself is identical wherever it’s hosted. What differs is who is actually behind the infrastructure a backup replicates to — a reseller of hyperscaler capacity, a foreign-owned regional provider, or a provider that owns and operates its own Canadian data centres. That distinction is rarely on the pricing page.
ThinkOn delivers Veeam Cloud Connect on infrastructure it owns and operates in Canada, on a no-egress, fixed-cost model, running the same Veeam platform Gartner has named a Leader for 10 consecutive years, protecting 550,000+ organizations worldwide (Veeam/Gartner, 2026). The rest of this page answers the specific questions IT teams and MSPs ask before choosing a Cloud Connect target.
Glossary
- Veeam Cloud Connect: Veeam’s built-in feature that lets a Veeam Backup & Replication user send backups and replicas to a service provider’s cloud without building or managing a second data centre.
- Veeam Cloud & Service Provider (VCSP): A company Veeam has authorized to sell and host Veeam-powered backup and disaster recovery services, including Cloud Connect repositories, to its own customers.
- Backup-as-a-Service (BaaS): A model where backup infrastructure, software, and storage are delivered and managed by a third-party provider rather than built in-house.
- Disaster Recovery as a Service (DRaaS): A service that replicates workloads to a provider’s infrastructure so they can be failed over and run there if the primary site goes down.
- Data sovereignty: The principle that data is subject exclusively to the laws of the country in which it is held — which requires Canadian ownership and operation, not just a Canadian mailing address.
- Egress fees: Charges a cloud or backup provider applies when data is moved out of its environment, most commonly during a restore or a provider migration.
- Immutable backup: A backup copy that cannot be altered, encrypted, or deleted for a set retention period, used to protect recovery points from ransomware.
- CLOUD Act: U.S. legislation that lets U.S. authorities compel a U.S.-headquartered company to produce data it controls, regardless of where that data is physically stored.
Further reading: Learn more about foreign actors lurking in your supply chain.
What is Cloud Connect?
Veeam Cloud Connect is a built-in Veeam feature that replicates backups to a service provider’s cloud for off-site protection, without a second data centre.
Veeam Cloud Connect is the feature inside Veeam Backup & Replication that turns a service provider’s infrastructure into a ready-made off-site target — no VPN, no second facility, and no separate backup software to manage. Providers access it by joining Veeam’s Cloud & Service Provider (VCSP) program, then offer it back to their own customers as backup-as-a-service (BaaS) or disaster-recovery-as-a-service (DRaaS) — reselling it, white-labelling it, or hosting it under their own brand.
How does Veeam Cloud Connect work?
A Veeam Backup & Replication user adds a provider’s cloud repository as a backup target, then jobs replicate automatically over an encrypted connection to that provider’s infrastructure.
The provider exposes a cloud gateway that the customer’s Veeam console connects to, then allocates the customer a quota-based cloud repository (for backups) or a cloud host (for full VM replication and failover). Everything moves over an encrypted tunnel, the provider does not see inside the backup’s contents, and the customer manages retention, jobs, and restores from their own Veeam console exactly as if the repository were local.
Which Veeam Cloud Connect providers are available in Canada?
Veeam authorizes thousands of Cloud & Service Provider partners worldwide; in Canada, ThinkOn runs Veeam Cloud Connect on its own Canadian-owned, Canadian-operated infrastructure.
Availability isn’t the hard part — Veeam’s own partner directory lists a large number of providers that can technically stand up a Cloud Connect repository in a Canadian region. Ownership and operation are the part worth checking: many “Canadian” Cloud Connect offers are a reseller layer over hyperscaler capacity, or a regional provider whose parent company sits outside Canada. ThinkOn is not subject to any foreign data access or privacy regulations outside of Canada. Only Canadian laws apply to the data we host within Canadian borders. This ensures complete sovereignty and protection for your information. For MSPs, ThinkOn’s channel-first model means Veeam Cloud Connect capacity can be resold, white-labelled, or hosted under the MSP’s own brand rather than sold direct-only.
Does ThinkOn charge egress fees for Veeam Cloud Connect backups?
No. ThinkOn’s Veeam Cloud Connect repositories run on a no-egress, fixed-cost model, so restoring or migrating data out carries no per-gigabyte penalty.
Egress fees matter most for backup specifically, because the single largest data pull a repository ever sees is the moment it’s needed most — a full restore after an incident, or a migration off a provider that turns out not to be the right fit. A per-gigabyte egress charge at exactly that moment turns a recovery decision into a cost decision. ThinkOn’s flat, no-egress pricing removes that variable regardless of how much is restored or how often.
Further reading: Cloud Pricing Explained: What Egress and Transaction Fees Really Cost MSPs
How much does Veeam Cloud Connect storage cost per TB?
Pricing is typically quoted per TB of repository storage; ThinkOn prices Veeam Cloud Connect on a flat, no-egress model — request a quote for exact current figures.
Cloud Connect pricing varies by repository size, retention/immutability window, number of protected workloads, and whether the provider is reselling capacity or billing directly from owned infrastructure — so no single universal number is a reliable answer. What is comparable across providers: whether egress is billed separately, whether immutable storage is included or an add-on, and whether pricing is fixed or scales with restore activity. ThinkOn quotes Veeam Cloud Connect storage on request, with no separate line item for egress.
What to check before choosing a Veeam Cloud Connect target
Ownership, egress billing, and certifications are the three checks that most change what a Veeam Cloud Connect restore actually costs and where the data legally sits.
| What to check | Hyperscaler-resold Cloud Connect | Foreign-owned regional provider | ThinkOn (Canadian-owned VCSP) |
| Backup & DR platform | Veeam Backup & Replication (tier varies) | Veeam Backup & Replication (tier varies) | Veeam Backup & Replication — 10-time Gartner Magic Quadrant Leader |
| Ownership & operation | Often a reseller layer over hyperscaler infrastructure | Frequently foreign-owned despite a Canadian-sounding brand | Canadian-owned, Canadian-operated |
| CLOUD Act exposure | Present if the underlying infrastructure is US-headquartered | Present unless ownership is independently confirmed Canadian | Eliminated — no foreign parent |
| Egress fees on restore | Common, billed per GB | Varies by provider | No-egress, fixed-cost model |
| Immutable backup support | Varies by tier or add-on | Varies | Included |
| Independent certifications | Varies | Varies | SOC 2, ISO 27001 |
| Partner/channel path for MSPs | Often resale-only, thin margin | Varies | Channel-first — resell, white-label, or host |
Looking for more than a standalone Cloud Connect target?
See how Veeam Cloud Connect runs on ThinkOn’s Canadian sovereign VPC infrastructure, with fixed-cost pricing and Canadian ownership and operation. Explore Canadian Sovereign VPC
Ready to price Veeam Cloud Connect?
If you’re evaluating a Canadian Cloud Connect target, get current pricing and a no-obligation quote from ThinkOn. View Veeam Cloud Connect pricing
Key figures at a glance
- CAD 1.2 billion — Canadian cyber incident recovery costs in 2023, up from CAD 600 million in 2021 (Canadian Centre for Cyber Security, cyber.gc.ca).
- 69% — organizations hit by ransomware in the past year; only 10% recovered more than 90% of their data (Veeam 2025 Ransomware Trends Report, veeam.com).
- Up to 7x — faster recovery for organizations that prioritized data resilience over the past year (Veeam 2025 Ransomware Trends Report, veeam.com).
- 10 consecutive years — Veeam named a Leader in the Gartner Magic Quadrant for Backup & Data Protection Platforms, serving 550,000+ customers in 150+ countries (Veeam/Gartner, 2026).
- $0 — egress fees on ThinkOn Veeam Cloud Connect restores.
