ThinkOn Minimum Data Center Specifications
September 28, 2022
The table below specifies the minimum capabilities available at all data center facilities within which ThinkOn will deploy its service delivery infrastructure.
|
Item |
Specification(s) and/or Compliance |
|
Certifications |
SOC 2 Type II or ISO 27001 Certified (Co-location, Dedicated, Managed Hosting) |
|
Redundant Power Source |
The entire power delivery architecture is redundant in an N+1 configuration. |
|
Backup Power Systems |
UPS battery backup with a minimum run time of 30 minutes and diesel generator backup with a minimum of 1 day of fuel on hand with delivery contracts in place with multiple vendors. |
|
Environmental Control |
State of the art climate control systems N+1, environment maintained to ASHRAE server inlet standards. |
|
Fire Suppression |
Pre-action dry pipe sprinkler system with clean agent fire extinguishers. |
|
Raised Floor |
Minimum two-foot high anti-static system. |
|
24/7 Support |
Monitoring of the network 24x7x365, plus around-the-clock access to phone or online support. |
|
Token based entry controls |
Token based entry controls in place at all facility access points. |
|
Biometric access system |
Biometric based access controls integrated into all facility access points. |
|
Video monitoring |
100% internal and external area coverage via CCTV with DVR system tied to backup SAN storage. |
|
Alarms |
Intruder and door tampering alarms in place. |
|
Location of Data |
Data center(s) located in either Canada or United States of America; subscriber data residing in any of these locations does not traverse the border. |
